Privacy Policy

This is a privacy policy for the ISSBA website. Our homepage on the Web is located at http://www.issba.co.uk

We invite you to contact us if you have questions about this policy or require information on how to opt-in or opt-out of use of your information.  Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Dispute Resolution and Privacy Seals

We have the following privacy seals and/or dispute resolution mechanisms. If you think we have not followed our privacy policy in some way, they can help you resolve your concern.

• Initial Dispute: Please contact us directly in the event of a problem with the Privacy Policy
• 2nd Phase Dispute: Please refer to the Suffolk Chamber of Commerce.

Additional Information

This policy is valid for the remainder of ISSBA’s existence and may be updated from time to time, of which we will make appropriate notification of any amendments to this policy.

Last updated: 9^th January 2010

Data Collection

P3P policies declare the data they collect in groups (also referred to as “statements”). This policy contains 4 data groups. The data practices of each group will be explained separately.

Group: Access log information

We collect the following information:

• Click-stream data
• HTTP protocol elements
• User’s interaction with a page or resource
• Search terms

This data will be used for the following purposes:

• Completion and support of the current activity.
• Web site and system administration.
• Research and development.
• Anonymous user analysis.
• Anonymous user profiling and decision-making.

This data will be used by ourselves and our agents, and is collected because our Web server collects access logs containing this information.

Group: Cookies

We collect the following information:

• HTTP cookies

This data will be used for the following purposes:

• Completion and support of the current activity.
• Web site and system administration.
• One-time tailoring.

This data will be used by ourselves and our agents, and is collected to track visitors to our site so we can better understand what portions of our site best serve you. We also use cookies to allow our discussion forum to function.

Group: Registration info (required)

We collect the following information:

• Nickname
• User’s Name
• Online contact information
• Business contact details
• Number of employees
• Referral Source
• Preference data

This data will be used for the following purposes:

• Completion and support of the current activity.
• Web site and system administration.
• One-time tailoring.
• User analysis.
• Contacting visitors for marketing of services or products.

This data will be used by ourselves and our agents to give you access to registered user only features of our website.

Group: Registration info (optional)

At the user’s option, we will collect the following data:

• Physical contact information
• Online contact information
• Demographic data

This data will be used for the following purposes:

• Completion and support of the current activity.
• Web site and system administration.
• One-time tailoring.

This data will be used by ourselves and our agents and is optional information you can provide us upon registering.

Cookies

Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our site makes use of cookies. Cookies are used for the following purposes:

• Site administration and operation
• Completing the user’s current activity
• User targeting